Delivery & Returns
Free postage for orders over $30!
Please allow approx 14 days for delivery after order is placed . Orders to Western Australia can take at least up to 2 weeks once posted from Eastern Australia please note this for Christmas orders.
A flat rate postage of $9.90 for orders under $30 and enjoy free postage Australia wide for all orders over $30!
International orders outside of Australia will be charged a flat shipping fee of $15AU per order.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please fill out our order information form by clicking here, we will respond with your RMA number and instructions for completing the return.